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Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy
Effective Date: April 6, 2025
Thank you for choosing Post Wrap Productions. We strive to ensure your satisfaction with our services and products. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The request must be made within 30 days from the date of purchase.
- The service or product must be unused and in the same condition as you received it.
- The original receipt or proof of purchase must be provided.
Refund Process
If you wish to request a refund, please follow these steps:
1. Contact our customer service team at postwrapproductions@gmail.com to initiate the process.
2. Provide your order number and details about the issue you encountered.
3. If approved, we will guide you through the return process for any physical products or confirm the refund for services.
Refund Timeline
Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed within a certain number of days (typically 5–10 business days), and a credit will automatically be applied to your original payment method.
Non-Refundable Items
Please note that certain types of services or items may be non-refundable, including:
- Customized or personalized products.
- Services that have already been rendered or begun.
Exchanges
If you need to exchange a service or product for a different one, please contact our customer service team for assistance.
Contact Information
For questions regarding refunds or returns, please contact us:
- Email: postwrapproductions@gmail.com
We appreciate your understanding and support and are committed to providing exceptional service. Thank you for choosing Post Wrap Productions!
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